Trajectors

Operations / Service and maintenance

Give each site visit an owner and a record.

Open a maintenance request or field visit with a site, equipment reference and due date. The assigned technician records the outcome.

Dispatch and service orders

Sample workspace
Inspect the Field service screen Full size ↗
Field service workspace showing the booked visit for the east entrance sign.
A dispatcher can inspect the visit booked for the gallery and see who owns the work.

How the work moves

  1. Open a work order

    Describe the visit or maintenance job, identify the site and equipment, and give it a due date. Link an existing project when the work belongs to a customer engagement.

  2. Name the technician

    Assign the visit to a technician in the company. The service schedule shows who owns each order, when it is due and its current state.

  3. Document the visit

    The assigned technician records completion evidence. The note stays with the site and equipment so the team can see what happened on that job.