Trajectors

Operations / Corrective action management

Close a corrective action after an independent check.

Record a quality finding, investigate the cause and send the corrective action for verification. Keep the decision with the original finding.

Corrective action review

Sample workspace
Inspect the Quality management screen Full size ↗
Quality workspace with the directional-lettering issue selected and its investigation history.
The quality lead can trace the contrast issue from its initial report to investigation.

How the work moves

  1. Report the finding

    Identify the process, describe what went wrong and rate its severity. The investigator starts with a record of the observed issue.

  2. Investigate the cause

    Record the investigation and the corrective action taken. Submit it for verification when a colleague can check the result.

  3. Verify the correction

    An independent verifier records the outcome. A successful check closes the action. When the evidence needs more work, the finding returns to investigation.